Rick Brandl

Senior Director Service
Medtronic

Global Service Operations leader for $1.4B Surgical Technologies business. Responsible for field service, factory service, technical service, contact centers and program management. Rick is a graduate of The University of Chicago Booth School of Business.

Check out the incredible speaker line-up to see who will be joining Rick.

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Day 2

Friday, December 2nd, 2016

10:20 AM Executing A Successful Employee Engagement Plan

Medtronic knows that the key to profitability is an engaged workforce. In this session, Rick Brandl addresses the steps he has implemented to ensure truly engaged employees, including:

• Gaining involvement and buy-in from executive level down to field technician
• Surveying employees regularly to learn where possible improvements lie
• Creating tailored action plans to improve overall satisfaction and reduce turnover